Introduction
At Cleansolution Services, LLC, we are committed to protecting your privacy. This policy explains how we handle your personal information.
Information We Collect
We collect:
- Personal Information: Name, phone number, email address.
- Usage: Communicating service details, sending virtual meeting links, conducting sales consultations, and addressing requests.
Use of Information
We use your data to:
- Facilitate communication regarding services.
- Provide links for virtual consultations.
- Address service issues and special requests.
- Send you emails or communications about our services if you have requested this information. You can opt out of these communications at any time.
No Sharing or Selling of Information
No personal information will be shared or sold to third parties for marketing purposes. This includes all text messaging originator opt-in data and consent.
Third-Party Services
We use third-party tools to enhance our communication and operations:
- Zoom: For scheduling meetings and general communication.
- Streem: For high-tech video calling, enabling virtual consultations and area assessments.
- Microsoft Teams: For team collaboration and coordination during service delivery and virtual meetings.
- HubSpot: For managing customer relationships and streamlining communication processes.
- OrangeQC: For communication, quality control, and inspections to ensure our cleaning services meet high standards.
These tools adhere to privacy protection standards.
Data Protection and Security
- Outsourced IT Services: We engage professional IT services to safeguard our data.
- Cybersecurity Insurance: We have policies that provide support in case of a data breach or cyber incident.
Security
We apply strong security measures to protect your personal information from unauthorized access.
Communication and Opt-Out
You may receive emails or other communications from us about our services if you have requested this information. To opt out of these communications, follow the unsubscribe instructions in the email or contact us at [Your Contact Information].
Your Rights
You can:
- Access your personal data.
- Correct inaccuracies.
- Request deletion of your data.
Contact Us
For any questions or issues regarding your personal information, contact us at 503-432-8302
Effective Date
This policy is effective as of June 1, 2023.