Last updated: June 19, 2025
At Cleansolution Services, LLC (“we,” “us,” or “our”), your privacy is our top priority. This Privacy Policy explains how we collect, use, share, and protect your personal information. It also outlines your rights and choices regarding your data.
1. Information We Collect
We collect the following personal information when you provide it to us:
- Name
- Phone number
- Email address
2. How We Use Your Information
We use the information you provide to:
- Communicate with you about our services (e.g., scheduling, reminders, updates)
- Conduct virtual sales consultations via platforms like Zoom, Streem, Microsoft Teams
- Respond to service issues, quality control, and support requests
- Send marketing emails and SMS messages only if you’ve opted in
3. Phone Numbers, Consent, and SMS Communications
We take your privacy seriously:
- We do not share, sell, rent, or trade your phone number or any form of opt-in or consent information with third parties.
- We use your phone number solely to communicate with you about services you’ve requested or opted into receiving.
- If you receive SMS messages from us, you can reply with “STOP” at any time to opt out of further SMS communications.
4. No Sharing or Selling of Information
We do not share or sell any personal information—including phone numbers, email addresses, or consent records—with third parties for marketing purposes. Your data is used only for the reasons you provided it and in accordance with this Privacy Policy.
5. Third‑Party Service Providers
We use trusted third-party tools to support our operations:
- Zoom (meetings, SMS communication)
- Streem (video-based virtual consultations)
- Microsoft Teams (internal collaboration)
- HubSpot (CRM and communication management)
- OrangeQC (quality control and service ticketing)
These providers adhere to standard privacy and security protocols when processing your data on our behalf.
6. Data Protection and Security
We take reasonable measures to secure your information, including:
- Professional IT management and cybersecurity insurance
- Physical, electronic, and procedural safeguards
- Access controls and ongoing monitoring to prevent unauthorized use
7. Communication and Opt‑Out Options
- Email communications: You can opt out anytime by clicking “unsubscribe” in emails or contacting us directly.
- SMS communications: You can opt out by replying “STOP”.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct any inaccuracies
- Request deletion of your personal information
- Opt out of marketing emails or SMS messages anytime
9. Contact Us
If you have any questions, concerns, or requests about your personal data or this Privacy Policy, please contact us at:
Email: 📧 hello@cleansolutionllc.com
Phone: 📞 503‑432‑8302
10. Effective Date
This policy is effective as of June 19, 2025.