SMB Cleaning
Enterprise-level quality for Small & Medium sized Buildings and Offices. Powered by SmartClean™ and the Cleansolution Collective.
Why We Created SMB Cleaning
We saw a gap in the industry. Small to medium-sized buildings weren’t getting the same quality of cleaning that large corporate campuses receive. They need enterprise-level service too — with a wide range of cleaning and maintenance options, delivered with urgency and responsiveness when issues come up.
As workplaces shifted to smaller footprints and hybrid schedules, the need became even clearer. Professional cleaning companies had to adapt, offering the same proactive service and follow-through that B2B clients expect, regardless of facility size.
That’s why we built SMB Cleaning. It combines:
- SmartClean™ technology — simple, fast communication tools for clear updates and rapid resolution.
- The Cleansolution Collective — a wide network of professional, vetted cleaning teams capable of handling the full range of services your building may need.
Whether you’re a corporate organization with many smaller facilities or a local company that expects professional, proactive service, SMB Cleaning is designed for you. We merged our understanding of the multicultural workforce in the cleaning industry with the needs of our clients — and created a program that delivers the quality, responsiveness, and communication you deserve.
How SMB Cleaning works
Our proven process makes it simple to get started and keep communication crystal clear.
| Big Vendors | Franchise Companies | Small Vendors | SMB Cleaning | |
|---|---|---|---|---|
| Responsiveness | Fast at first, then slow; you’re a small account | National sales promise quick support, but response depends on the local franchise owner | Lack urgency and limited availability | ✓ 2-hour responses with SmartClean™ |
| Consistency | High turnover; rotating staff | Quality varies; each franchise operates differently with little oversight | Limited depth; often one-person teams. If they’re unavailable, no backup or full service | ✓ Large network of vetted cleaning contractors; wide coverage and full service range |
| Communication | Delayed; bigger buildings take priority | National brand image, but communication is inconsistent; no unified system | Informal; no system in place | ✓ Ticketing, reports, and surveys for crystal-clear communication |
| Flexibility | Rigid, multi-year contracts | Standardized contracts; little customization for client needs | Limited availability and narrow service offering | ✓ Right-sized, scalable programs for 1,000–50,000 sq ft facilities |
| Accountability | Focused on larger accounts; lack follow-through | Driven by franchise fees; more accountable to corporate than clients | Not tracked; no performance reporting | ✓ Transparent communication & reporting backed by SmartClean™ |
| Best For | Huge buildings and corporate campuses | Lowest-price shoppers; clients drawn in by national sales pitches | Residential house cleaning, not commercial (different skill set) | ✓ 1,000–50,000 sq ft offices & buildings; workplaces & organizations |
Our promise
Cancel Anytime — No Long-Term Contracts
We earn your trust each month with reliable service, not restrictive agreements.
2-Hour or Less Response Time
During business hours, every request gets a fast response from our Leadership Team.
100% Satisfaction Guarantee
If our cleaning isn’t up to par, we’ll promptly re-clean until you’re happy, with a goal of full resolution within 24 hours.